“I cannot express enough how grateful we are to have Heartwood Saunas as our manufacturer. Over the past 4 years, we've built a wonderful relationship with Olly and the entire team, and it feels like we're all part of one big family. From our very first meeting, their warmth and personal approach made us feel valued.
When we set out to find the best saunas on the market for our premium and luxury brand, we were super happy to discover that Heartwood is based in Wales, just a short distance from our home in Poole. My wife, Arlene, the founder of Saltwater Sauna, has a deep connection to Nordic traditions, being Finnish herself. She initially thought we would need to look to Nordic/Scandinavian companies for our sauna manufacturing. However, after extensive research, we were overjoyed to find that the highest quality, premium brand was right here at Heartwood.
Every detail of their saunas is meticulously thought out, perfectly aligning with our vision of offering a luxurious experience to our customers. They prioritise sustainable practices, using high-quality local materials that ensure each sauna is built to last a lifetime. This commitment to excellence has served us well; our business has been fully booked seven days a week for three + years, and our saunas withstand the challenging coastal environment beautifully.
We started with our portable sauna back in 2021 and have since expanded to include a 15-meter sauna/site at Avon Beach, a new sauna in Sandbanks, and another one headed for Lulworth Cove. Our customers consistently provide feedback that our saunas are a mind-blowing experience, and we often hear compliments from others in the construction industry about the build quality.
Heartwood has a fantastic in-house marketing team and architecture support that made navigating planning permissions and bespoke builds a breeze. Their communication is always friendly and efficient, making every step of the process smooth.
As a brand that prides itself on delivering a premium, luxury experience, we need the very best saunas on the market, and Heartwood has certainly delivered. We could not recommend Heartwood Saunas highly enough. Their dedication to quality and customer satisfaction is unparalleled, and we are proud to partner with such an amazing team. Thank you Olly, & the entire the Heartwood team, for helping us create unforgettable experiences for our customers!”
The Saltwater Sauna, Bespoke Sauna, Avon Beach, 2024
“Heartwood really make one of the most beautifully designed saunas on the market and I couldn't be happier with the product and the service I received from them. Everything they make is really well thought out, solidly built, attractive, and using premium materials. I couldn't recommend them highly enough.”
Eric, Bespoke Sauna, Southern France, July 2024
“The Heartwood Saunas team, especially Olly and Kameron, provided excellent service from start to finish. They made the delivery and installation look easy, my sauna exhibits exceptional craftsmanship and attention to detail can be seen throughout. I can highly recommended Heartwood Saunas.”
Steve, Bespoke Sauna, Essex, April 2024
“Olly and the team were fantastic to work with.”
Tony, Ora Sauna and Supra Shower, Nottinghamshire, December 2023
“We had a great experience with the Heartwood Saunas team – from the first contact, to being kept updated on the progress of our order to the site visit Olly made to check out logistics of getting our Aire+ in its new home. Olly & Emerson worked brilliantly with our landscape team on site to get it down a narrow track and in to position; it was quite a tricky location with limited access and so not straightforward. Their attitude and hard work was much appreciated and the sauna is a thing of beauty. Added to the fact that it is made from wood all sourced in Britain, what is not to love? Can’t wait to find my next project to include one of these in. Thanks again for everything!”
Tracy McQue (Garden Designer), Aire+ Sauna, Loch Lomond & the Trossachs National Park, November 2023
“The team provided fantastic support from start to finish, particularly in terms of installation which was very difficult due to an inaccessible sauna location. And the sauna itself is of course fantastic. We couldn’t have made a better decision when deciding which sauna company to go with. A lovely business and a lovely team.”
Gavin, Bespoke Aire Sauna, Gloucestershire, June 2023
“I strongly recommend the team at Heartwood Saunas.”
Phillip, Bespoke Arbor V, Oxford, November 2022
“British craftsmanship at its finest.”
Suki, Bespoke Sauna, Cambridgeshire, September 2022
“Our Heartwood wood fired sauna is a totally indulgent experience - we love enjoying the craftsmanship, the efficiency and of course the benefits of having a regular sauna whilst watching the sun set through our glass wall. Olly was excellent at guiding us through the learning curve of what kind of sauna would suit us best and very patient with us as we muddled our way through! An enjoyable experience with an exceptional outcome - the whole family is very happy that we chose Heartwood Saunas.”
Kate, Aire+ Sauna, Leicestershire, September 2022
Grant and Faye, Aire+ Sauna and Plunge Pool, March 2022
“Having looked at lots of different companies both in the UK and overseas we decided to purchase from Olly at Heartwood.
We're so glad we did! The attention to detail on the cabin is impeccable, from the cedar shingle roof down to the way the timber is fantailed in the bench corners. Having a sauna at our own home seemed like a very decadent purchase however the health and relaxation benefits wholly justify our decision. Thank you Olly and team for our beautiful Arbor sauna..we can't imagine not having it now.”
Emma and Antony, Arbor V Sauna, Whitby, June 2022
“It's been an absolute pleasure working with Olly and the team at Heartwood Saunas to bring our bespoke mobile-sauna dream to life! The quality and design of the sauna exceeded all our expectations, and the craftsmanship and attention to detail is simply unmatched. From the initial plans, through the process of finalising the design and details, to delivery and installation on site, Olly and his team have been excellent. Thank you!”
Arlene and Sam, Bespoke Mobile Sauna, Bournemouth, June 2022
“Heartwood stood out from the crowd with attention to design and quality. We always wanted a home sauna for health and relaxation without the crowds and Heartwood delivered 100%. Olly was a pleasure to deal with . Highly recommended.”
Adrian, Bespoke Ora Sauna, Hampshire, April 2022
“Brilliant experience with Heartwood Saunas, from the first visit to the workshop to final delivery. Olly was always on hand to answer questions. High quality, beautiful products. We bought the Aire+ and are extremely pleased with it. The wait can be long, but it's worth it.”
Deborah, Aire+ Sauna, Shrewsbury, March 2022
“From start to finish, Olly and his team have been excellent. The sauna, we chose the Arbor V, is simply perfect, from the finishing details to options like WiFi control through to the actual performance and overall sauna experience are first class. Due to access, the team were on site with us for two weeks, professional, friendly and informative and clearly take pride in executing to a high standard. Olly himself keeps you up to date every step of the way. Can not recommend more highly.”
Neil, Arbor V Sauna, Wigan, September 2021
Ben Fogle, Bespoke Outdoor Sauna, Spring 2021
“We could not be happier with our amazing sauna! In fact, it so much better than anything we imagined. Emma looked all over the UK and the continent to find a high-quality provider with a superior design and in the end, Heartwood Saunas was far above what was around. From start to finish, from initial discussions about ideas through to the final design, Olly and the team were really first class. In addition, the whole attention to detail was really impressive. Olly delivered the sauna on-site himself and spent half a day working with our builders micro-managing the exact position of the sauna until it was in the perfect spot!
We have had the sauna for two months now and are regular users (four to five times a week). Apart from the obvious relaxation benefits, the overall health benefits (e.g. skin health, complexion, etc.) are not to be sniffed at.
Having done a lot of research, we would say you get what you pay for – if you are serious about having a sauna in your home, then you will not do better than a Heartwood Sauna.”
Shane and Emma, Bespoke Sauna, East Sussex, January 2021
“We had been researching for over a year to find the perfect garden sauna, when we decided to work with Heartwood. From the very start of the process, Olly was super helpful - guiding us through the planning process, giving us great design advice and accommodating many of our own ideas and requests. We had put together visual mood boards for the look and feel we had in mind and Heartwood Saunas developed a bespoke design that we instantly fell in love with. Olly remained in regular contact throughout the build, keeping us up to date on its progress
We love our Heartwood Sauna. The quality of workmanship is outstanding and every detail has been crafted with care and attention. The cabin has been built using quality materials and finished to an extremely high standard. We opted for the HUUM freestanding electric stove, which is hot within 30 minutes. Because of this, we use our sauna at least twice a week. It is the perfect place to unwind after a busy day and feels like a real treat every time.
The whole process of working with Olly to build our sauna was easy, professional and a real pleasure. We would like to thank the Heartwood team for their hard work and dedication to creating a great product. Thanks guys, keep up the great work!”
Mark, Bespoke Sauna, Kent, October 2020
“From the start, when Olly came to look at our rusty old wagon, I had every confidence that no challenge would phase him. He was excellent to deal with, listening to what we wanted and offering suggestions and options along the way. We are over the moon with our sauna. It’s even more beautiful than we imagined, and super functional too. All the details make it like a work of art. We have already enjoyed many saunas in one week, which has been so relaxing yet energising. It’s also just a lovely, peaceful place to hang out in, away from the house. Plus, the kids have already had a sleepover in it!
A big "Thank you" to team Heartwood for producing such a quality product we can enjoy from our friends and family for years to come. We wouldn’t hesitate to recommend you."
Lara Sihver, Bespoke Sauna, Chester, March 2020
"I was looking for a bespoke and high-quality sauna to match an outbuilding at my home, overlooking my local river in West Wales. I approached several companies, but I sensed Heartwood Saunas were the only one that would offer me the superb attention to detail in the product as well as service that I was looking for. From the first time I visited the workshop in the heart of Snowdonia and realised that most of the wood used comes from the sustainably-managed forest on its doorstep to the time Olly personally came down to fix a small issue, he and his company have very much surmounted all my expectations."
Marco, Bespoke Sauna, Carmarthenshire, October 2020
“Heartwood Saunas built a wood-fired sauna for us, onsite, last summer (2019). We had been looking online at some self-build kits but came across Heartwood Saunas showing their designs at an event. Talking to Olly, convinced us that he was the person to help us, but we were a little concerned about the price – could we justify that on a folly? Olly came round to see us and showed such a “can do” and sympathetic attitude that we decided to go ahead. Within a couple of months, he had built the steel frame and moved it in position; then he installed his workshop under a gazebo in our garden. We watched him build in all weathers, always cheerful and working hard. It was nice to have him around. Our price concerns melted away as we came to appreciate the quality of materials and the amount of labour involved. As building progressed, we planned some extra work and fittings we needed, such as decking and a shower. We did not even discuss the price then until completion; we trusted that Olly would be fair, and we were not disappointed. Overall it was a great experience. We have since been using the sauna regularly over a harsh winter and warm spring. It has been a source of great pleasure and relaxation. No longer a folly, more a revelation.”
Mike and Sylvie, Arbor V Sauna, Snowdonia, August 2019
“I was looking for a high-performance sauna for our new health and fitness club as the benefits of regular sauna use are endless–it promotes detoxification; aids recovery following strenuous exercise; accelerates fat loss, and can help in healing illnesses and viruses.
We searched and asked around for a quality sauna big enough for our members to use but had no joy.
Olly and Heartwood Saunas were recommended to us and I could instantly see the difference in the quality and attention to detail in the build, and what I liked is that it could be designed to suit our requirements. It is my opinion that Heartwood Saunas probably make the best saunas on the market.”
”For anyone looking for a sauna, whether that’s for a home or a business, there may be cheaper options available but I would rather pay for a first-class product. As the old saying goes, 'buy cheap, buy twice’.
The whole process was easy, from the design to delivery and installation.
Nothing was too much to ask and Olly went above and beyond to make sure the hand-over and installation went as smoothly as possible.
I cannot recommend Heartwood Saunas highly enough.
Our members absolutely love the sauna and it’s definitely one of the show-pieces at our new facility.”